Terms of use

What Crystaltide is

A free, unofficial companion for FINAL FANTASY XIV players, made by fans and run from the United States. It isn’t affiliated with, endorsed by, or supported by Square Enix. FINAL FANTASY XIV, its text, images, and data belong to Square Enix, and we use them under the FFXIV Materials Usage License.

What we show comes from the Lodestone, the game’s data, and community sources, and it can be wrong or out of date: a sync that hasn’t run yet, a patch we haven’t caught up with, a guide that’s changed. Check in game before you spend a lot of time or gil on it.

Your account

• One account per person, and keep your Discord account and passkeys secure. You’re responsible for what’s done with your account.
• You need to be at least 13, or older if your country requires it for online services.
• Invite codes are for people you know. Don’t sell them, trade them, or post them publicly.
• You can delete your account at any time from the Account page.

Characters

Only add characters you play. The code in the Lodestone profile is how we check, so don’t try to get around it or claim someone else’s character. If a character’s player proves it’s theirs from another account, it moves to that account.

Acceptable use

Use Crystaltide for your own play: track your progress, share it with your Free Company and friends, and tell us what would make it better. Please don’t:

• Automate it. No scraping, bots, bulk downloading, or treating the site as an API. Browse it the way a person would.
• Overload it or get around its limits. Don’t send floods of requests, spam “Sync now”, use several accounts to get more of something, or work around rate limits.
• Go where you weren’t invited. Don’t try to reach other people’s accounts, characters they haven’t shared with you, share links that weren’t given to you, or the admin pages.
• Post anything harmful. Feedback, suggestions, and anything else you write must not be abusive, hateful, sexual, threatening, spam, or someone else’s personal information, and must not pretend to be someone else.
• Use it to break the game’s rules or the law. That includes real-money trading, harassing other players, and anything against Square Enix’s terms of service.
• Make money from it. Don’t sell access, invites, or anything taken from Crystaltide, and don’t republish our data or guides commercially. The game material in it is licensed for non-commercial use only.
• Interfere with it. No malware, and nothing meant to break, slow down, or disrupt the site for others.

Found a security problem?

Please tell us privately at contact@crystaltide.gg and give us a chance to fix it before telling anyone else. Don’t look at other people’s data or disrupt the site while checking. If you act in good faith and within these terms, we won’t take action against you, and we’d love to thank you on our credits page.

A small team, so some limits

Crystaltide is built and run by a small team in our spare time, on a modest setup. Keeping it free, fast, and fair for everyone means it can’t be unlimited. We may:

• set or change limits on how much one account can use: characters, syncs, goals, invites, watched nodes, and the like;
• slow down or pause features when the site is busy, when the Lodestone is down, or for maintenance;
• keep sign-up invite-only, or pause it;
• change, simplify, or retire features, or take the site down for a while or for good.

We’ll keep limits fair and the same for everyone, and give notice on the site when we reasonably can. Some limits today:

• “Sync now” once every 30 minutes per character; other updates happen on their own.
• Characters of players who haven’t visited for 90 days stop updating until they come back.
• Up to 30 open goals per character, 12 pinned characters, 40 watched nodes, and 40 watched fish.

What you send us

Feedback and suggestions stay yours. By sending them, you let us use them to run and improve Crystaltide. If the suggestions board is on, approved suggestions show publicly with your display name. Please don’t send anything confidential.

If the rules are broken

We may remove content, limit features, or suspend or close accounts that break these terms or put other players or the site at risk. Usually we’ll explain why, unless that would make things worse or the law doesn’t allow it. If you think we got it wrong, write to us.

Other services

Signing in with Discord, the Lodestone, and the other services we rely on (listed on the credits page) have their own terms. Links to other sites are there to help, not as an endorsement.

No guarantees

Crystaltide is provided as it is and as available, without warranties of any kind. As far as the law allows, we aren’t liable for losses from using it, for example a missed node window, a wrong forecast, or data that was out of date. Nothing here takes away rights you have by law.

Changes

We may update these terms as Crystaltide grows. We’ll change the date at the top, and tell you on the site before significant changes take effect. Using the site after that means you accept the new terms.

Contact

Questions about these terms: contact@crystaltide.gg, or the Feedback button on any page while signed in.